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Discussion topic: Poor connection on fibre

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This message was authored by David12345r This message was authored by: David12345r

Poor connection on fibre

Since I upgraded to fibre in July. The Wi-Fi signal is worse than it was on the old 25/30 mbs. Even the sky tv buffers sometimes. 
Seems like it takes a while to get connected and is intermittent signal compared to old broadband 

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This message was authored by Chrisee This message was authored by: Chrisee

Re: Poor connection on fibre

Posted by a Superuser, not a Sky employee. Find out more

@David12345r what coloured hub do you have? Increasing the speed to the hub wont always increae wifi speeds in your home as the limiting factor is wifi signal strength which is affected by the layout and the type of construction of your home. If Sky have sent you a white hub and you had Sky Q boxes tgese no longer work  to extend wifi coverage. Another possible factor is the location of the hub somecfull fibre installs are in a bad position somthe hub's wifi is lower as a result.

 

 

 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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