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Discussion topic: Poor WiFi signal in parts of house

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This message was authored by Des242 This message was authored by: Des242

Poor WiFi signal in parts of house

New to sky and have the WiFi max hub. Generally signal is good throughout house except living room a d bedroom furthest from hub where no or very poor signal. Have read the tips etc on placement and have tried various orientations of the hub but still no luck. Is there a WiFi extender that can recommended?
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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Poor WiFi signal in parts of house

Posted by a Superuser, not a Sky employee. Find out more

@Des242 wrote:
 Is there a WiFi extender that can recommended?

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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