0

Discussion topic: Poor WiFi signal around the house

Reply
This message was authored by: Coconutjones

Poor WiFi signal around the house

I recently had fibre fitted in my house and whilst it's definitely faster in the room the router is in, it's considerably slower than my regular WiFi in other rooms. It barely works two rooms away and definitely doesn't downstairs. 
I feel like I've gotten a bad deal, as I'm paying considerably more for a service that only really works in one room. 
please advice a fix or offer a solution, thank you 

Reply

All Replies

This message was authored by: caesarome

Re: Poor WiFi signal around the house

Posted by a Superuser, not a Sky employee. Find out more

@Coconutjones wrote:

please advice a fix or offer a solution, thank you 


Just to point out that this is a community where customers help each other so you are not talking to Sky.

 

Try going through this to see if it helps:


https://www.sky.com/help/broadband/my-broadband-speed/improving-wi-fi-signal-to-my-devices/articles/...


If not and if you have Wi-Fi Max on your account then Sky will supply up to 3 pods as you can read about here:

 

https://www.sky.com/help/articles/sky-wifi-max

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply