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Discussion topic: Poor WiFi connection - struggling to find contact to actually speak to someone

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This message was authored by: HS27

Message posted on ‎04 Sep 2024 11:26 AM

Poor WiFi connection - struggling to find contact to actually speak to someone

Switched to sky broadband yesterday and internet connection/speed working as expected but WiFi connection is dreadful and unreliable.  Done all the recommended things to rectify.  Struggling to find contact details to actually be able to speak to someone.  

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Avatar for Highlinder
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Superuser
This message was authored by: Highlinder

Message posted on ‎04 Sep 2024 11:56 AM

Re: Poor WiFi connection - struggling to find contact to actually speak to someone

Posted by a Superuser, not a Sky employee. Find out more

@HS27  Just dial 150 on your landline phone and listen through the voice prompts. Ignore the bot sending you a text to speak to an advisor.

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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