This discussion topic has been answered Discussion topic: Poor WiFi connection in bedroom
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Message posted on 13 Apr 2026 04:54 PM
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I currently have Sky Full Fibre 500, but I am struggling to get download speeds of 5 mbps in my bedroom, which is approximately 50 feet from the router; strangely the upload speeds are over 30 mbps at the same site.
I tend to use a wired connection to my PC, but that is also not carrying speeds of over 15 mbps.
The router is in the only place I can safely put it.
I am beginning to regret having taken on the Fibre option, because my previous hub worked better.
Any ideas?
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Message posted on 17 Apr 2026 12:10 PM
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The problem hasn't been solved, but I will mark it as answered to keep your records tidy. However, I cannot in all good conscience give a like.
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Message posted on 14 Apr 2026 09:01 AM
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Re: Poor WiFi connection in bedroom
Good Morning @Dubes, we're sorry you're having problems with your Sky Full Fibre 500 connection and you're not getting the speeds you should expect! 😕
I'll send you an invite to a private chat shortly and we can help improve this for you. Just look out for the colourful bubble to start the conversation. Please be aware conversations automatically close if there is no response within 48 hours.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147#M141
Thanks, Jason-
Message posted on 17 Apr 2026 12:10 PM
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The problem hasn't been solved, but I will mark it as answered to keep your records tidy. However, I cannot in all good conscience give a like.
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