Poor Connection speed after Openreach repair

[Storminorme]

Sky APP showing a fault on my line and has logged an engineer for tomorrow

after checking forums this is my router statistics page

from that screen what would the community say is the issue for the slow speeds?

i have had a new socket

new router cabling was replaced for new from the box that the router came in

its been 7 days since engineer vist any ideas folks?

Thanks

Craig

[cookiemonsteruk]

@Storminorme 

Your noise margin downstream is to low however your line attenuation is fine.   Possibly indicating an internal fault as you should be getting probably over 60Mbps

[JimM1]

@Storminorme If you can say also what do you have connected on the Lan as from your post all the data is via Ethernet connection and collision happening somewhere along the line.... See if packet collision is rising over the next couple off hours in normal use.

This is also in addition to @cookiemonsteruk 's observations, but it sure looks like you have a line fault that needs some fixing...

[Storminorme]

Normally i get over 60mb download and 20 upload but lately its been really bad.

i have PC connected via LAN and games console via lan and a 6 port hub connected to router which then feeds device at other side of room at the back of TV with 4 devices connected via lan cable

rest of the devices are wireless about 20 in total

its been stable for as long as i can remeber but 2 months ago when issues started i noticed a communications van opossite my house working on telegraph pole and  its been happening since then.

[JimM1]

@Storminorme More than likely a cable got disturbed, does happen no matter how carefull they try to be, sure needs to be looked at, also takes 24hrs after a sky applied fix so not sure when your Engineer visit/repair was?

[Storminorme]

I have been watching the router statistics page and the noise margin downstream you mentioned is bouncing around all over the place very odd