Discussion topic: Please there is no Internet connection in my houseat moment. I need internet now because I am workin

This message was authored by: Sampson · ‎03 Sep 2024

I am working from home and I my sky Internet is off or the Internet is not working.

I need Internet to do my job now. I am in Hemel Hempstead area.

I need your help.

Thank you

This message was authored by: jamesn123 · ‎03 Sep 2024

Have you tried running the line test in the My Sky app?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.

This message was authored by: TimmyBGood · ‎03 Sep 2024

@Sampson wrote:

I am in Hemel Hempstead area.

Other posts today suggest an area outage in that region. Unfortunately working from home makes no difference to when this gets fixed.

* * * * * * *
Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2

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