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Discussion topic: Please help me I need to connect my laptop to the sky broadband. To start it from scratch.

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This message was authored by Christopher71 This message was authored by: Christopher71

Please help me I need to connect my laptop to the sky broadband. To start it from scratch.

Please  help me I need to connect my laptop to broadband band from scratch pls help me with VPN  connection name. 

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This message was authored by GD1 This message was authored by: GD1

Re: Please help me I need to connect my laptop to the sky broadband. To start it from scratch.

Posted by a Superuser, not a Sky employee. Find out more

@Christopher71  See the guides here https://www.sky.com/help/home/broadband/connecting-to-my-broadband/connecting-devices-to-my-sky-hub/...

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Chrisee This message was authored by: Chrisee

Re: Please help me I need to connect my laptop to the sky broadband. To start it from scratch.

Posted by a Superuser, not a Sky employee. Find out more

@Christopher71 assuming you are connecting by wifi simply go into the laptop's network settings for the wifi card and choose the SSID which matches the one on the hub's label and then enter the password as written on the label. Assuming the settings are leftvto the default the laptop should be given the necessary information bybthe hub to connect. 

If you then want to useca VPN you need to talk to whoever is providing thst service to get the log in details. 

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Christopher71
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This message was authored by Christopher71 This message was authored by: Christopher71

Re: Please help me I need to connect my laptop to the sky broadband. To start it from scratch.

I have noticed my IPV is disconnected 

 

Christopher71
Topic Author
This message was authored by Christopher71 This message was authored by: Christopher71

Re: Please help me I need to connect my laptop to the sky broadband. To start it from scratch.

My IPv4 is disconnected how do I connect it

 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Please help me I need to connect my laptop to the sky broadband. To start it from scratch.

Posted by a Superuser, not a Sky employee. Find out more

@Christopher71 

Do you mean IPv4 on your router or the laptop?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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