Discussion topic: Pixel phones will not stay connected to the Sky Max router.
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Message posted on 29 Aug 2025 02:55 PM
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Pixel phones will not stay connected to the Sky Max router.
Ever since switching to Sky Fibre from another provider, I've been having issues with my Pixel phone not staying connected.
When freshly connected, it works great throughout the house, but after a period of time, it loses connection.
Although the password is saved in the settings, it won't reconnect until I reset the internet on the Pixel phone. This issue is occurring on multiple Pixel phones, including mine, the Pixel 8 Pro, and the others are the 6a and 7.
i dont have this issue with any other android or iphones in the house.
I've also noticed that if I leave the house and return, it often won't reconnect without resetting the phone's internet within the internet settings page. this does not happen on any other wifi networks
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Message posted on 29 Aug 2025 03:17 PM
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Re: Pixel phones will not stay connected to the Sky Max router.
@cadguycad Have you considered changing the wireless security on that sky Max hub! Link and info below about that.
Sky Max change settings link.
https://www.sky.com/help/articles/change-wifi-max-hub-settings-a
Message posted on 29 Aug 2025 03:42 PM
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Re: Pixel phones will not stay connected to the Sky Max router.
change between WPA3-T. WPA3 or WPA2?
Is this the setting you are referring to?
Message posted on 29 Aug 2025 03:44 PM - last edited: 29 Aug 2025 03:51 PM
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Re: Pixel phones will not stay connected to the Sky Max router.
@cadguycad That's the one, WPA3-T is just so hit and miss WPA2-PSK the trusty older standard, WPA3 out and out has to be 100% up there and fruit flavour devices just love it maybe!
My Samsung A54 just hated when i had to reorganise the Asus routers as the wife had the usual move the furniture about brain fart, and would never have thought the phone would have an issue, never lost connection but download speed dropped 1200Mb/s down to 12Mb/s, upload was always at 70Mb/s, fix turn wi-fi off on the phone 5 seconds back on good until the phone decided not playing again, FIX installed another Asus and cure'd the issue, weak wireless wi-fi signal was all i could put it down to, but never in a 100 years would i have said that as it was still in the high 60's DB wise!
Message posted on 29 Aug 2025 03:51 PM
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Re: Pixel phones will not stay connected to the Sky Max router.
ill give it a test for a few days and see if anything changes. Thanks
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