@Joy63 if other devices are connecting there doesn't appear to be an issue with your hub or broadband service.
Check the network settings on the phone as that is likely to be the issue. To connect the phone needs to have received an IP address from the hub in the range 192.168.0.2 to 192.168.0.254 the easiest way to get that is make sure the phone is set to get network details automatically.
If really stuck tell the phone to forget the connection then power it down fully how to do that depends on the phone. Then restart itand once it fully reboots add the connection from scratch.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
