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Discussion topic: Phone cable connected to router

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This message was authored by Micky251 This message was authored by: Micky251

Phone cable connected to router

Hi I have noticed the last time I had sky broadband I only had a dsl cable connected to the router and socket. However this time I notice there's a phone cable aswell. Is this necessary or can I unplug the phone cable. I ask as I have loads of dsl cable but only a couple of inches phone cable. Which prevents me putting the router in a ideal location. 

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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Phone cable connected to router

Posted by a Superuser, not a Sky employee. Find out more

Hi @Micky251 

I am not exactly sure what you mean.

In order for the router to connect to the internet you either need a DSL cable from your telephone socket to the router or an ethernet cable from an Openreach ONT to the router if you are on Ultrafast.

 

A phone cable from the router would only be required if Sky have provisioned you with Sky Talk over VOIP, in which case your telephone connects to the back of the router instead of the telephone socket. 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
Micky251
Topic Author
This message was authored by Micky251 This message was authored by: Micky251

Re: Phone cable connected to router

OK by the sounds of it they have as it was connected to the router. So would it have any impact on my broadband if its unplugged. As like I told sky I won't use the land line at all as all my calls are mobile. 

This message was authored by jamesn123 This message was authored by: jamesn123

Re: Phone cable connected to router

Posted by a Superuser, not a Sky employee. Find out more

@Micky251 

Unplugging the cable from the 'Phone' port will not impact your broadband in any way, just the landline.

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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