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Discussion topic: Phone. I can’t connect it to new router

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This message was authored by: Cooke3

Message posted on ‎08 Aug 2025 11:10 AM

Phone. I can’t connect it to new router

I can't connect phone to new router

 

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Superuser
This message was authored by: GD1

Message posted on ‎08 Aug 2025 11:19 AM

Re: Phone. I can’t connect it to new router

Posted by a Superuser, not a Sky employee. Find out more
@Cooke3 wrote:

I can't connect phone to new router

 

Why?   Without any details the community will have difficulty helping you.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎08 Aug 2025 11:54 AM

Re: Phone. I can’t connect it to new router

Posted by a Superuser, not a Sky employee. Find out more
@Cooke3 wrote:

I can't connect phone to new router

 

Physically, virtually, logically, emotionally or spiritually?

 

Note that BT 'Digital Voice' handsets cannot work on anything except BT Broadband.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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