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Discussion topic: Password

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This message was authored by Johnjames989 This message was authored by: Johnjames989

Password

My father-in-law recently got a new sky package recently, the issue I have is that he cannot remember where he has left the card that provides the wifi password and the back of the router it totally blank where that information should be also. Does anyone know how I can access the router 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Password

Posted by a Superuser, not a Sky employee. Find out more

@Johnjames989Which router does he have from the link below.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 



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This message was authored by Chrisee This message was authored by: Chrisee

Re: Password

Posted by a Superuser, not a Sky employee. Find out more

@Johnjames989 all Sky hubs should have a label if it isnt on the back try looking at the base. If it is really without a label and is definitely the hub rather than a TV box or booster (they all look similar) contact Sky to get it swapped out.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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