2

Discussion topic: PS5 and computer won’t connect to new sky ultrafast broadband

Reply
This message was authored by Becky1973 This message was authored by: Becky1973

PS5 and computer won’t connect to new sky ultrafast broadband

I upgraded to sky ultrafast broadband and it was activated today. 12/08/24. Everything connected fine except my sons PS5 and computer. This is so frustrating as we'd chosen the ultrafast broadband over our previous essential broadband to improve his gaming experience as he's always struggled on our previous essential broadband not in a connection sense but with very slow performance. Any ideas what the problem might be as I have a very disappointed boy. 


Best Answers
Becky1973
Topic Author
This message was authored by Becky1973 This message was authored by: Becky1973 Answer

Re: PS5 and computer won’t connect to new sky ultrafast broadband

Hi it's all sorted now but thanks for replying. 

View this Answer within the discussion

Reply

All Replies

This message was authored by Highlinder This message was authored by: Highlinder

Re: PS5 and computer won’t connect to new sky ultrafast broadband

Posted by a Superuser, not a Sky employee. Find out more

@Becky1973  How are you connecting these devices to the network?



If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
Becky1973
Topic Author
This message was authored by Becky1973 This message was authored by: Becky1973 Answer

Re: PS5 and computer won’t connect to new sky ultrafast broadband

Hi it's all sorted now but thanks for replying. 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion