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Discussion topic: PS 5 not connecting to WiFi

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Avatar for Kennynii
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This message was authored by: Kennynii

Message posted on ‎29 Nov 2025 10:33 PM

PS 5 not connecting to WiFi

Trying to connect PS 5 on the WiFi. It's showing connected on extender when i check setting, but showing failed on the console. So the PS 5 is not able to get on the internet. Any idea why this is?

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Avatar for jamesn123
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Superuser
This message was authored by: jamesn123

Message posted on ‎01 Dec 2025 10:16 AM

Re: PS 5 not connecting to WiFi

Posted by a Superuser, not a Sky employee. Find out more

Hi @Kennynii 

Does it work without the extender? Have you tried rebooting your router & resetting the network on the PS5?

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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