PPPoE username and password

[Alex1927]

Hi, I'm trying to use a third party router but i need the username and password from sky but the sky agent i spoke to over the phone said that they would not provide this and i would need to speak to the router manufacturer. Is there anyone on here that could provide me with this please?

Thanks

[cookiemonsteruk]

@Alex1927 

What broadband package are you on fttp or fttc?

Are you in ireland?

What router do you have?

[Alex1927]

im on fttp in the uk with a TP link ax10 router

[cookiemonsteruk]

@Alex1927 

Tp link routers don't appear to support sky authentication ie sky mer, dhcp option 61, client id.  Sky only supports PPPoE in Ireland 

There is a possibility of getting it authenticated via dhcpv6 prefix delegation :-

Select both ipv4 and ipv6 on the wan

Select dhcpv6 dynamic (not static) on the wan

Enable pd/prefix delegation on the wan

For address creation on the lan choose stateless/SLAAC

,

[Alex1927]

Thanks for the help 👍 i'll give that a go, are other makes more compatible? netgear asus etc?

[Skull+Treaty]

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@Alex1927 wrote:

Thanks for the help 👍 i'll give that a go, are other makes more compatible? netgear asus etc?

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Seems that most success comes with Asus' models.

[cookiemonsteruk]

@Alex1927 

At the moment the following are very popular and all work with sky both dhcp 61 and dhcpv6 pd

Asus rt ax56u

Asus rt ax58u

Asus rt ax68u

Asus rt ax86u

Asus rt ax88u

Asus zenwifi xt8 mesh

[TimmyBGood]

@Alex1927 

Note that without a Sky Broadband Hub you cannot get access to the VOIP Sky Talk bundled with FTTP.

[cookiemonsteruk]

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@TimmyBGood wrote:

@Alex1927 

Note that without a Sky Broadband Hub you cannot get access to the VOIP Sky Talk bundled with FTTP.

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@Alex1927 

Used in access point mode you only lose adaptive qos for gaming, vpn on the asus and choose you own dns. Then you run the asus ethernet thru the sky hub

[Alex1927]

thanks for the replies all, im going to just use it as a access point for now until if/when i change ISP, or i upgrade the router 👍

[BillyD97]

If it helps I had a very simple setup with a Netgear Nighthawk and it has great coverage.

[Alex1927]

Did you need to enter any ISP username and password?

[jamesn123]

@Alex1927 

The Netgear Nighthawk series just require the input of the DHCP Option 61 string to connect

[Gidgriff]

@BillyD97 Can I ask how you got that to work? Mine keeps asking for PPOe user and password and all the ones I have tried arent working. But from what I gather, I need to input these for me to get to the main settings for Option 61 etc? 

[gbanite]

Hi, I'm trying to use a third party router but i need the username and password from sky  I have same issue as the previous user. My Sky package is Sky superfast 35 and my 3rd party router is UDM router. and i based in London.

When i was in BT, i used the BT equivalent and it worked the only thing is my voip phone was connected (doesnt matter)