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Discussion topic: PON light is red I have no internet, what can I do
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This message was authored by: Lu86
Message posted on 31 Jul 2024 03:09 PM
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PON light is red I have no internet, what can I do
I have no internet and the PON light on the openreach box is red. What can I do to resolve this please. I've already tried turning it off and back on, lol
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 31 Jul 2024 03:42 PM
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Re: PON light is red I have no internet, what can I do
@Lu86 Have you tried to run the service checker and broadband test to see if it picks up the fault, otherwise you will have to call Sky to report this fault.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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