Over night I cannot access the internet, send or receive emails and I am sure it is due to Sky as al

[Peter_R]

Over night I cannot access the internet, send or receive emails and I am sure it is due to Sky as all other searches work when using my Norton Safe Search. When I access Sky.com there is an error message “this site can’t be reached” and I cannot sign in to contact sky

[Tom-W19]

Hi @Peter_R 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Mr+Flibbles+86]

We are still looking to help you @Peter_R . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Peter_R]

Hi I have had no replies regarding solutions only messages telling me a team is working on it or it is being escalated, so for not impressed.

can one give me a solution

[Peter_R]

Escalate urgently please I am desperate for a solution