30 Dec 2023 04:08 PM
We're in Coates, near Cirencester (GL7 6), and have two SEN kids who heavily rely on online services for their routines... Nightmare!
Anyone in the region or in the know? Thanks
30 Dec 2023 04:17 PM
Posted by a Superuser, not a Sky employee. Find out more
Unfortunately if that's an individual rather than an area outage then Openreach won't be doing domestic broadband repairs until January 2nd at the earliest.
Where internet access is vital for family harmony I'd always suggest having alternative arrangements such as cellular data available: domestic ISPs don't offer any particular service level agreements or (typically) alternative routing.
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