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Discussion topic: Outage near Cirencester. No Broadband for 12+ hours.

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This message was authored by Adonios This message was authored by: Adonios

Outage near Cirencester. No Broadband for 12+ hours.

We're in Coates, near Cirencester (GL7 6), and have two SEN kids who heavily rely on online services for their routines... Nightmare! 

Anyone in the region or in the know? Thanks

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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: Outage near Cirencester. No Broadband for 12+ hours.

Posted by a Superuser, not a Sky employee. Find out more

@Adonios 

 

Unfortunately if that's an individual rather than an area outage then Openreach won't be doing domestic broadband repairs until January 2nd at the earliest.

 

Where internet access is vital for family harmony I'd always suggest having alternative arrangements such as cellular data available: domestic ISPs don't offer any particular service level agreements or (typically) alternative routing.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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