Discussion topic: Outage in Greenwich SE10
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Message posted on 09 Dec 2024 10:03 PM
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Outage in Greenwich SE10
Broadband has stopped working in the evening. No connection on tv/laptops or phones in Greenwich SE10 today on 9th Sep.
Is this another outage?
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Message posted on 10 Dec 2024 05:54 AM
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Re: Outage in Greenwich SE10
First thing to check is this link to see if there are any outages in your area:
https://www.sky.com/servicechecker
If there isn't try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start
You can also run the test via the MySky app on a mobile data connection.
After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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