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Discussion topic: Our wifi is not working for last one month. We have either no wifi or very weak signal

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This message was authored by: Inderjeet1

Our wifi is not working for last one month. We have either no wifi or very weak signal

For last one month we have frequently wifi issues.  We have either no wifi or very weak signal. We have very frequently no wifi. Try to contact and test on-line but no help. Very disappointed.

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This message was authored by: JimM1

Re: Our wifi is not working for last one month. We have either no wifi or very weak signal

@Inderjeet1 Time to run the diagnostic service to see if anything is found, if not then you need to call sky. Number is also below in a link, just see the need more help and scroll until you see it!

 

Try running the line test here to see if any faults are found:
https://www.sky.com/help/articles/broadband-diagnostic-start

 

https://www.sky.com/help/home

 

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