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Discussion topic: Our router keeps cutting out every 5 to 10 minutes

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This message was authored by Andrew1312 This message was authored by: Andrew1312

Our router keeps cutting out every 5 to 10 minutes

The router keeps loosing broadband every 5 to 10 minutes 

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This message was authored by Highlinder This message was authored by: Highlinder

Re: Our router keeps cutting out every 5 to 10 minutes

Posted by a Superuser, not a Sky employee. Find out more

@Andrew1312 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

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