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Discussion topic: Our router keeps cutting out every 5 to 10 minutes
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This message was authored by: Andrew1312
Message posted on 19 Feb 2024 10:13 PM
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Our router keeps cutting out every 5 to 10 minutes
The router keeps loosing broadband every 5 to 10 minutes
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This message was authored by: Highlinder
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Feb 2024 10:22 PM
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Re: Our router keeps cutting out every 5 to 10 minutes
@Andrew1312 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic
If it finds an external fault it should enable you to book an engineer.
If someone has helped give them Like.
If you have found this solution helpful please tick this as the answer.
If you have found this solution helpful please tick this as the answer.
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