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Discussion topic: Our internet keeps dropping out, and there has been recent work in our area

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This message was authored by PaulLillley This message was authored by: PaulLillley

Our internet keeps dropping out, and there has been recent work in our area

Our internet connection keeps dropping out. There has been recent line work with digging in the area only 500metres from our home, and I wonder if this work has affected our service?

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This message was authored by Addie15 This message was authored by: Addie15

Re: Our internet keeps dropping out, and there has been recent work in our area

Posted by a Sky employee

Hi there, @PaulLillley. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

This message was authored by Addie15 This message was authored by: Addie15

Re: Our internet keeps dropping out, and there has been recent work in our area

Posted by a Sky employee

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.


 

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