25 Nov 2024 05:34 PM
Our internet connection keeps dropping out. There has been recent line work with digging in the area only 500metres from our home, and I wonder if this work has affected our service?
26 Nov 2024 09:28 AM
Posted by a Sky employeeHi there, @PaulLillley. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
28 Nov 2024 10:39 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
No problem. Browse or search to find help, or start a new discussion on Community.
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