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Discussion topic: Our internet isn’t working. Our Sky Glass says there is a technical issue. We can’t fix locally.
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This message was authored by: Matt1975b
Message posted on 19 Jun 2024 06:19 AM
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Our internet isn’t working. Our Sky Glass says there is a technical issue. We can’t fix locally.
We have got up this morning and noticed our sky glass tv won't work. It has an error message saying there is a tech error and sky is working on it. Our other equipment, eg phones, are connected to WiFi, but the internet is not working. We've checked our router etc and it's all set up fine.
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This message was authored by: Chrisee
Posted by a Superuser, not a Sky employee.
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Message posted on 19 Jun 2024 06:25 AM
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Re: Our internet isn’t working. Our Sky Glass says there is a technical issue. We can’t fix locally.
@Matt1975b check the leds on your hub see https://www.sky.com/help/articles/hub-lights-explained-start as they can tell you what is wrong.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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