Our cameras I don’t know how to put back on line since hub was changed on Friday we did

[Alys3]

Our security camera is off line and I have no idea how to put them back on we are pensioners and finding this difficult 

[Tom-W19]

Hi @Alys3 

Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the chat bubble to start the conversation.

Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Lisa-P1987]

We are still looking to help you. If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks

[Alys3]

Still have no cameras since moving our modem this needs to be put back where it was before we can't hear telephone ringing and if we are in kitchen cannot get it in time engineer stated it would all cameras ect we are very upset about this