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Discussion topic: Our broadband speed and wifi poor

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This message was authored by: Grahammiller6

Our broadband speed and wifi poor

Broadband speed low and wifi doesnt work in all rooms

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This message was authored by: TimmyBGood

Re: Our broadband speed and wifi poor

Posted by a Superuser, not a Sky employee. Find out more

@Grahammiller6 wrote:

 wifi doesnt work in all rooms


Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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