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Discussion topic: Our broadband and phone is not working
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This message was authored by: emmar1985
Message posted on 23 Aug 2024 07:41 PM
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Our broadband and phone is not working
We have moved house today and our broadband says it is connected but we can not connect anything to it it's not working
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This message was authored by: GD1
Posted by a Superuser, not a Sky employee.
Find out more
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
Message posted on 23 Aug 2024 08:09 PM
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Re: Our broadband and phone is not working
@emmar1985 Presume you did a Home move for your broadband? If the activtion was done remotely and was for today it can take up to midnight for the service to go live.
Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.
Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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