Discussion topic: Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiFi green
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Message posted on
27 Mar 2024
09:04 AM
- last edited:
27 Mar 2024
01:29 PM
by
Daniel-F
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Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiFi green
Our broadband and phone are down. No light on internet and orange light on voice, power & WiFi both green lights. Broadband was fine last night. I've unplugged connections and reconnected but internet still dead. Openreach socket lights appear all good.
If you can look into this asap.
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All Replies
Message posted on 27 Mar 2024 09:12 AM
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Re: Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiF
Our router is showing exactly the same and have rebooted several time - Southampton Area
Message posted on 27 Mar 2024 09:14 AM
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Re: Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiF
Mine went off yesterday morning 2 orange lights on box. Tried switching off but no luck. Still not on this morning
Message posted on 27 Mar 2024 09:26 AM
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Re: Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiF
@Sarahm3 @PaulC2 @CAH2024 open the My Sky app over a mobile connection run the connection test which should tell you if there is a known fault affecting your line. If there isn't call Sky to report the issue.
65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
Message posted on 27 Mar 2024 09:47 AM
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Re: Our broadband and phone are down. No ligh on internet and orange light on voice, power & WiF
No issues, cant identify router
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