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Discussion topic: Our box has died completely. No lights or anything but WiFi tests we’re receiving maximum WiFi speed

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This message was authored by: JakeWalsh

Our box has died completely. No lights or anything but WiFi tests we’re receiving maximum WiFi speed

our WiFi box has completely died. There's no lights or anything but tests say it's running normal and there's been no recent reports online of Sky being down. 

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This message was authored by: mae-3

Re: Our box has died completely. No lights or anything but WiFi tests we’re receiving maximum WiFi s

@JakeWalsh 

 

If the box has died completely then it likely has a faulty power supply, and that will need a new router dispatching by Sky to replace the faulty one you have now. Contact Sky by phone to arrange a new wireless router via the 03xxx number which is on the Sky site.

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Zen internet on FTTP (900Mbps down, 100Mbps up). SAT> IP (Apple 4K 2nd gen TV to LG C1 OLED UHD TV/Dolby Atmos Denon AVR, DacMagic Plus for Hi-Res audio), hosting own blog/forum (cluster), OPNsense & Zenarmor L4/L7 NGFW & DPI IDS/IPS, Asus ET12 Pro Tri-Band wifi, Linux, Gamer: Xbox Series X/i7 laptop, round-robin DNS over HTTPS, non-proprietary VoIP HD AMR-WB (G.722.2) and more... Beta tester Apple iOS/watchOS/tvOS/iPadOS/macOS. Dr Mae-03 PhD.
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