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Discussion topic: Our WiFi on mobile phones keeps dropping our randomly.

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Avatar for VP369
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This message was authored by: VP369

Message posted on ‎28 May 2024 11:39 PM

Our WiFi on mobile phones keeps dropping our randomly.

Our WiFi keeps dropping out randomly on mobile phones - some apps won't load etc. This has been happening for at least the last week I've checked the service on the app and it's showing no issues in the area or with our Internet
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Avatar for Chrisee
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This message was authored by: Chrisee

Message posted on ‎29 May 2024 06:44 AM

Re: Our WiFi on mobile phones keeps dropping our randomly.

Posted by a Superuser, not a Sky employee. Find out more

@VP369 as a first step reboot the hub by removingbthe power for a few seconds as thstvshould getvit tomfind the best wifi channel as the issue is quite likely to be down to wifi interference.

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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
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