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Discussion topic: Our WiFi isn’t working. There are green dots on the wifi box but it won’t connect

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This message was authored by: Niamh151

Message posted on ‎05 Sep 2024 05:37 PM

Our WiFi isn’t working. There are green dots on the wifi box but it won’t connect

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Avatar for Highlinder
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This message was authored by: Highlinder

Message posted on ‎05 Sep 2024 06:05 PM

Re: Our WiFi isn’t working. There are green dots on the wifi box but it won’t connect

Posted by a Superuser, not a Sky employee. Find out more

@Niamh151  You can tell what the lights on the router are and what if there is any issues following the link below and pick the router you have.

https://www.sky.com/help/articles/broadband-diagnostic-which-sky-hub 

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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