Our WiFi isn’t reaching to our second bedroom

[Thornprajan]

We've recently moved to a new home and our WiFi seems to be running fine as we done a test, however we're not able to connect to the WiFi from certain rooms in the house even though we have the super fast broadband package e.g. the second bedroom which is further away from the actual broadband.

[TimmyBGood]

@Thornprajan 

Sky loans wireless booster hardware free under the terms of the 'WiFi Guarantee' element of 'Broadband Boost' and the 'Enhanced Wall to Wall WiFi Guarantee' part of the 'WiFi Max' subscription supplement: they don't otherwise provide or sell them except to resolve issues with Sky Q. Phoning Sky to go through a telephone diagnosis is required to have a booster or pod allocated to the account. Inevitably some have leaked onto a certain auction site, but Sky won't offer support with using these. 

Confusingly the 'Wall to Wall WiFi Guarantee' doesn't actually provide booster hardware, and is essentially a sales lead generator for the supplements mentioned above.