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Discussion topic: Our TV is connected to WiFi but when watching programmes they would stop constantly

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Andrea58
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This message was authored by Andrea58 This message was authored by: Andrea58

Our TV is connected to WiFi but when watching programmes they would stop constantly

‎11 Sep 2024 07:24 PM

Our TV is connected to WiFi and when watching programmes it stops constantly saying there is an issue with the connection and won't restart unless I reconnect to the WiFi 

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jamesn123
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This message was authored by jamesn123 This message was authored by: jamesn123

Re: Our TV is connected to WiFi but when watching programmes they would stop constantly

‎13 Sep 2024 12:39 PM

Posted by a Superuser, not a Sky employee. Find out more

Hi @Andrea58 Please post your router stats
https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump... 

I am NOT a Sky Employee
Myself & Others offer our time to help others, please be respectful.
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