Discussion topic: Ordered Sky Broadband after Sky TV, Isn't showing on account.
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Message posted on 30 Nov 2024 10:02 PM
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Ordered Sky Broadband after Sky TV, Isn't showing on account.
After purchasing SkyTV and having a mass of issues getting them to recognise the place I am currently staying as having internet ports, I purchased Sky broadband however its as if the broadband is on a seperate account despite being made using the same email + Phone number.
Any solutions?
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Message posted on 30 Nov 2024 10:15 PM
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Re: Ordered Sky Broadband after Sky TV, Isn't showing on account.
@TempestCtrl wrote:
its as if the broadband is on a seperate account despite being made using the same email + Phone number.
Have you linked your broadband account to your Sky ID as per this:
https://www.sky.com/help/articles/sky-id-cant-access-all-my-services
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 01 Dec 2024 06:53 PM
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Re: Ordered Sky Broadband after Sky TV, Isn't showing on account.
I can't link my broadband account as it doesn't show up at all. None of the links helped.
Message posted on 01 Dec 2024 07:16 PM
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Re: Ordered Sky Broadband after Sky TV, Isn't showing on account.
Has the Sky Broadband service been activated?
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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