15 Jan 2025 08:51 PM
There's an orange light on our sky box and when I try the trouble shooting I get to test connection and it says no address associated?
I've tried the chat bot but it's useless! The link it sends doesn't let you link an ID
16 Jan 2025 09:49 AM
Posted by a Sky employeeHi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
19 Jan 2025 11:08 AM
Posted by a Sky employeeHi there
An invite was sent but there was no response within 48 hours so it has automatically closed.
If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.
No problem. Browse or search to find help, or start a new discussion on Community.
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