Orange Wifi on broadband

[Alice14]

The wifi on my broadband turns orange effecting my internet and it's been doing it the passed few days continuously, I've unplugged, reset it but still not working

[Chrisee]

@Alice14 are you sure its not the internet light on the hub rather than the wifi light? That would indicate a loss of connection to the line. If so run the connection test in the My Sky app over a mobile conne ction as that can tell you if Sky are aware of a fault affecting your line if the re isnt either give Sky a call or wait until the forum messaging time invites you onto a chat session which may not happen until tomorrow.

[Alice14]

Yes sorry it's the internet, it's flashing orange then stays orange, then it comes on after a while but it's been doing it for some time now and I did a test it said everything was fine other than some devices could have better connection to the internet 

[Mr+Flibbles+86]

Hi there @Alice14, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this. 

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

[Addie15]

Update-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.

[Alice14]

I couldn't find the button you were on about