Openreach connector broke

[Langley01]

I was moving my wifi box and the connection into my wall came off completely and disconnected. I haven't been able to get ahold of anyone. I have no WiFi and no signal where I am so I can't do much while I'm at home. How do I get someone to come out and fix the issue?

[Highlinder]

@Langley01 Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.