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Discussion topic: Only two green lights on my router and no internet

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This message was authored by: Kip69

Only two green lights on my router and no internet

Running a test says all is okay but I only have 2 green lights on my router and I have no internet

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This message was authored by: caesarome

Re: Only two green lights on my router and no internet

Posted by a Superuser, not a Sky employee. Find out more

@Kip69 

This explains the lights on the hubs:
https://www.sky.com/help/articles/hub-lights-explained-start


Try running the line test here:
https://www.sky.com/help/articles/broadband-diagnostic-start


You can also run the test via the MySky app on a mobile data connection.


After this has finished and if it reports back all is good click on broadband to run an updated test. If you get amber or red please follow the on screen instructions.

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