Only have yellow port in wall but not getting broadband

[JD26]

Only have yellow port in wall but not getting broadband

[TimmyBGood]

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@JD26 wrote:

Only have yellow port in wall 

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Not clear what you mean.

The Sky supplied ethernet cable for FTTP has yellow ends (RJ45 plugs) and connects to the WAN port on an Openreach ONT (which may be yellow plastic depending on the model)

The other end of the ethernet cable connects to the WAN port on a Sky Broadband or Max Hub (or a compatible non-Sky router).  It cannot go straight into an ethernet client device.