Ongoing internet issue! What am I paying for???

[Katerina729802]

Two engineers booked, reassured it would be fixed by Friday pm 

nothing works! This is going into week 3 with broadband issues

 ant use internet, can't watch tv....

frustrated! 
please only respond if you can actually help

last night I was told someone would reach out and didn't 

very disappointed in service of products and customer service 

[caesarome]

@Katerina729802 

As this is a customer helps customer forum all we can suggest is that you chase this up with Sky by calling them again if there is no update here on what is happening:

https://www.sky.com/servicechecker