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Discussion topic: On my sky hub all lights are off

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Avatar for Nisargtrivedi
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This message was authored by: Nisargtrivedi

Message posted on ‎16 Feb 2024 04:08 PM

On my sky hub all lights are off

Lights are off on my sky hub from yesterday night 

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎16 Feb 2024 04:11 PM

Re: On my sky hub all lights are off

Posted by a Superuser, not a Sky employee. Find out more

@Nisargtrivedi  If all lights are off is the hub plugged into the power socket?

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.




Samsung 75" 4K TV, Sky Glass Gen 2 55", Sky Stream, EE FTTC Broadband, Three 5G Broadband (Backup), Sony 7.1 AV Receiver, Technisat MultiSat receiver.
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This message was authored by: TimmyBGood

Message posted on ‎16 Feb 2024 04:40 PM

Re: On my sky hub all lights are off

Posted by a Superuser, not a Sky employee. Find out more

@Nisargtrivedi 

 

Test the socket with a lamp, if possible.  If that works then you know the Hub or its PSU have failed.

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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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