Obtaining credentials to use my own router

[Badblood]

Hi all. Looking for a little assistance. I have just taken on a Sky broadband account. I have asked if I can use my own router (it is better than Sky;s hub) and I keep being told it isn't possible. I know it is but I would need my credentials. Can anyone advise how I can get Sky to tell me? The Sky Hub has not yet arrived but are the credentials included?

I am in the UK and it will be part fibre. I have my own IT company so I can work out the options to make the connections. But Sky customer service, that everyone leeps telling me is fantastic have been absolutely useless so far.

Any help appreciated.

[cookiemonsteruk]

@Badblood 

Is this a business connection

Is your line a g.fast or vdsl line

For part fibre you need a seperate dsl modem and router or combined modem router such as the asus dsl ax82u for vdsl

In the client identifier (option 61) enter anything@skydsl|anything

And enable vlan id and enter the value 101

[TimmyBGood]

@Badblood 

Sky uses generic rather than individual credentials, the format of which is widely available online.  What's more important is that the router supports DHCP Option 61 on the WAN connection.

Advice related to using Wireshark or MAC cloning is no longer relevant.

[Badblood]

Thank you both. This is just a standard consumer line with an existing Openreach dsl line. I just assumed that the 'anything' in the credentials field was an exemplar for privacy and not verbatim, lol.

As an aside, first network I built was Novell Netware running on 10base 2 ethernet part based on a Token Ring, so I have been around a bit, so protocols and support for vlans etc in the router is meat and drink. 

Again, many thanks.