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Discussion topic: ONT terminal water damaged
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This message was authored by: Sian9017x
Message posted on 06 Aug 2024 05:01 PM
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ONT terminal water damaged
Hi I've had a decorator in and water from stripping the walls has stopped my ONT terminal from working. I've unplugged all wires and from the mains, will it dry out and be usable again? Or do I need it replaced? If so, who do I contact and is there a charge? Thank you
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This message was authored by: TimmyBGood
Posted by a Superuser, not a Sky employee.
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Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
Message posted on 06 Aug 2024 07:36 PM
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Re: ONT terminal water damaged
You would log a fault with Sky for investigation by Openreach.
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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