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Discussion topic: ONT - flashing lights and high pitched screech.

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This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

ONT - flashing lights and high pitched screech.

  • This afternoon on two occasions 30 minutes apart the ONT flashed several times and there was a screech for a few minutes(no red light).
  • We cannot be certain where the screech came from.
  • This was during mobile phone calls on both occasions and the phone rebooted (so maybe the culprit) nothing since.
  • The router appears not to have been affected.
  • Sky Network Team are monitoring for 24 hours.
  • Does anyone have any ideas or had similar experiences?
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



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This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: ONT - flashing lights and high pitched screech.

Posted by a Superuser, not a Sky employee. Find out more

@TechmanagerMal wrote:

  • the ONT flashed several times and there was a screech for a few minutes

There's no speaker in there, so whatever was making that noise, it probably shouldn't have been...

 

I would have thought the most likely candidate is an analogue phone handset.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
TechmanagerMal
Topic Author
This message was authored by TechmanagerMal This message was authored by: TechmanagerMal

Re: ONT - flashing lights and high pitched screech.


@TimmyBGood wrote:

@TechmanagerMal wrote:

  • the ONT flashed several times and there was a screech for a few minutes

There's no speaker in there, so whatever was making that noise, it probably shouldn't have been...

 

I would have thought the most likely candidate is the phone.


  • As I said the phone maybe as the connection died?
  • My wife was using the phone and cannot be sure of the chain of events.
Passing on the tips I have learned in over 24 years as a more than satisfied Sky customer.



This message was authored by TimmyBGood This message was authored by: TimmyBGood

Re: ONT - flashing lights and high pitched screech.

Posted by a Superuser, not a Sky employee. Find out more

@TechmanagerMal 

 

Yes: presumably the built-in ATA is capable of doing nasty things to an attached handset given that it's feeding the phone with the same current as the telephone exchange would have done.

* * * * * * *

Sky Glass 55" (on ethernet) & two Stream Pucks (one ethernet / one WiFi)
BT Halo 3+ Ultrafast FTTP (500Mbs), BT Smart Hub 2
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