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Discussion topic: ONT box red light - need to report the outage

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This message was authored by SirKaje This message was authored by: SirKaje

ONT box red light - need to report the outage

My ONT box has a red LOS light which is indicative of an issue with the fibre network, as such I have no Sky broadband. 

 

Please could someone contact me regarding this to save me having to call and wait in huge queues?

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This message was authored by Highlinder This message was authored by: Highlinder

Re: ONT box red light - need to report the outage

Posted by a Superuser, not a Sky employee. Find out more

@SirKaje  Is this still the case this morning and you still have no internet?

If someone has helped give them Like.

If you have found this solution helpful please tick this as the answer.
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