2

Discussion topic: Not received the hub

Reply
This message was authored by Epast This message was authored by: Epast

Not received the hub

I didn't received hub for TV, just the router, which was installed. Meantime, I cancelled Sky Broadband and they sent me the box for hub to be return. What can I do?


Best Answers
This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Not received the hub

Posted by a Superuser, not a Sky employee. Find out more

@Epast wrote:

I didn't received hub for TV, just the router, which was installed. Meantime, I cancelled Sky Broadband and they sent me the box for hub to be return. What can I do?


I don't know what you mean by a Hub for tv. Can you clarify? 

 

A router, also known as a Sky Hub is for Sky Broadband. If you've cancelled Sky Broadband, then yes, you'll have to return your Sky Hub.

View this Answer within the discussion

Reply

All Replies

This message was authored by Mark39 This message was authored by: Mark39 Answer

Re: Not received the hub

Posted by a Superuser, not a Sky employee. Find out more

@Epast wrote:

I didn't received hub for TV, just the router, which was installed. Meantime, I cancelled Sky Broadband and they sent me the box for hub to be return. What can I do?


I don't know what you mean by a Hub for tv. Can you clarify? 

 

A router, also known as a Sky Hub is for Sky Broadband. If you've cancelled Sky Broadband, then yes, you'll have to return your Sky Hub.

Epast
Topic Author
This message was authored by Epast This message was authored by: Epast

Re: Not received the hub

Thank you 

Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion