0

Discussion topic: Not receieve my equipment yet

Reply
This message was authored by Yung This message was authored by: Yung

Not receieve my equipment yet

Hi,

 

I missed the equipment delivery and it send back to sky automaticly. How can I do for it now?

 

Regards,

Yung.

Reply

All Replies

This message was authored by GD1 This message was authored by: GD1

Re: Not receieve my equipment yet

Posted by a Superuser, not a Sky employee. Find out more

@Yung  If you are referring to your Sky Broadband hub you'll need to call Sky to have it sent out again.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Yung
Topic Author
This message was authored by Yung This message was authored by: Yung

Re: Not receieve my equipment yet

Hi GD1,

 

Thanks for your answer. May I know the phone number of Sky, please?

This message was authored by GD1 This message was authored by: GD1

Re: Not receieve my equipment yet

Posted by a Superuser, not a Sky employee. Find out more

@Yung  You can call on 150 from a Sky Talk Line or Sky Mobile.

If you haven't got a current Sky Mobile or Sky Talk this link should help:
(UK) https://www.sky.com/help/home Scroll down and click on ‘Need more help’ and it provides a 0333 number
(ROI) on the same link change the flag in the very bottom corner to the ROI flag to obtain an 0818 number.

Stay on the line and don’t hang up if prompted to. Apparently the quieter times to ring are just after 7am or about 9pm.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 4 hours

New Discussion