@Gemlove where tjis happens you will need to call in typically it is because the renewal will involve a change like a switch from am analogue voice line to digital which you have to confirm will work for you. However it could be something else.
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65inch Sky Glass, 3 Sky Streaming Pucks, Sky Ultrafast + and Sky SR213(white Wifi Max hub) main Wifi from 3 TP-Link Deco M4 units in access point mode
